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Shipping Polices

We also offer gift box package, the package include:

  • gift box with bow

  • pouch

  • name card

  • paper bag  

 If you would like a gift box with a bow, feel free to UPGRADE to a perfectly packaged gift box for that special person! 

 

 

 

For Canada domestic, we have shipping options below:

  • No Tracking shipping(7-15 business days)

  • Standard shipping(4-7 business days)

  • Xpresspost Shipping(2-3 business days)

For US, we have shipping options below:

  • No Tracking shipping(7-15 business days)

  • Tracked packed USA(4-7 business days)

  • Xpresspost USA(2-3 business days)

For International, we have shipping options below:

  • No Tracking shipping(10-21 business days)

  • Tracked packed international(6-10 business days)

  • Dispatch and Processing

All our orders are processed 1-2 days after your order has been placed, and shipped out from our Toronto studio Monday-Friday with exceptions of Holidays.

Shipping costs are non-refunable after dispatch 

 

  • J&M accessories is NOT responsible for: 

  1. LOST PARCELS

  2. POSTAL SERVICE DELAYS

  3. PARCELS RETURNED DUE TO INCORRECT ADDRESS

  4. ITEMS DAMAGED DURING SHIPMENT

Unfortunately, these situations are out of our control but we are always here to help in any way we can. Please send us a message so we can see if there is anything we can do.

 

  • CANADA ORDERS All Canada orders will be charged sales tax according to your province of residence. 

  • INTERNATIONAL ORDERS Customs and Duties are the sole responsibility of the customer. 

 

  • Shipping Times

Our experience with Canada Post has been very positive and reliable. They do not provide guaranteed arrival times with Oversize Mailing; however tracked packages within North America tend to arrive within 4-10 BUSINESS DAYS depending on the distance. If you have any questions at all regarding shipping, feel free to contact us: info@jmaccessories.ca

  • If you don't receive your item within 4 weeks, please do let us know.


*Note that shipping estimates are approximate and do not include weekends or any delays by the postal service or customs. 
 

**( November - December ) Due to holiday volumes, you may see longer transit times.